Error code 279

You will see the following error in H&R Block’s 2018 tax software if you entered your email address on the CRA questions (or CRA/Revenu Québec questions if you’re a Québec resident) page to register for Canada Revenue Agency’s (CRA) online mail service, but you did not accept the terms and conditions for the service:

You need to accept the terms and conditions to register for online mail from the CRA. [error code: 279]


How do I fix this?

To correct the error, click the checkbox below the Email field on the CRA questions page to indicate that you have read and acknowledge the terms and conditions. Once you register for CRA’s online mail service, you will receive some of your CRA correspondence and notices online into your My Account (and not by mail).

Note: The CRA questions (or CRA/Revenu Québec questions) page can be found on the PREPARE tab under the REQUIRED icon.


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