You will see the following error message in H&R Block’s 2018 tax software if, you're a resident of Saskatchewan and you entered information from your 2018 Graduate Retention Program Eligibility Certificate into the field labelled Certificate 2 before entering information into the field labelled Certificate 1 on the Saskatchewan graduate retention program (RC360) page:
Whether you received one or more Graduate Retention Program Eligibility Certificates for 2018, you must complete the 1st certificate line first. [error code: 248]
How do I fix this?
To correct the error, enter your information into the field labelled Certificate 1 before proceeding to enter your information into the subsequent fields on the RC360 page when claiming your graduate tuition tax credit.
Note: The RC360 page can be found under the STUDENTS icon on the PREPARE tab.