As a user attempting to file your Revenu Québec tax return, you may encounter one of several NETFILE rejection errors that require you to fix or adjust some information in your tax return. The following are the most common errors you might encounter, and how you can fix the errors so you can file.
T3BAAS05 - The authentication data entered does not correspond to the data in our files.
Solution: Make sure that the last name, first name, date of birth, and SIN (Social Insurance Number) that you entered in your return matches what Revenu Québec has on file for you. This could impact you if you changed your name, or your SIN during the year, and Revenu Québec is unaware of the change. If your information does not match, you cannot NETFILE your return with Revenu Québec. You will need to contact Revenu Québec to have the information corrected.
Note: These fields are found under the GET STARTED tab, in the ABOUT YOU icon.
T3Z00008 - NetFile Québec services for individuals are not available for the moment but will be shortly.
Solution: You’ll see this message if Revenu Québec’s NETFILE service is unavailable. We recommend you wait a few minutes and then try again. You will know that you have NETFILE’d your return successfully when you see a confirmation number on your screen.
T3A00002 - The first name you entered on your return does not correspond to the first name in our files and in the document with your NetFile Québec access code.
Solution: It is very important that the first name you enter in your tax return matches the first name that Revenu Québec has on file for you. If it does not match, you cannot NETFILE your return. You will need to contact Revenu Québec to have the information corrected. Note: This is similar to error T3BAAS05. The field is found under the GET STARTED tab, in the ABOUT YOU icon.
T3BAAS22 - Your access to the service for transmitting income tax returns has been suspended. For more information, call us at 1 866 423-3234.
Solution: If you try, unsuccessfully, to NETFILE your return several times without success, Revenu Québec may suspend your NETFILE access. You will need to contact Revenu Québec to re-activate your account.
T3BAAS27 - You checked box 3, indicating that this is your first return. According to our files, you filed a return electronically in the past.
Solution: Make sure you answered No to the question Are you filing a return with Revenu Québec for the very first time?, if you have ever filed a return electronically with Revenu Québec in the past. Your answer to this question must match what Revenu Québec has on file for you.
Note: You can change your answer to this question under the PREPARE tab, in the REQUIRED icon.