Questions from the CRA and RQ page – FAQs

Is your return being prepared under the Community Volunteer Income Tax Program?

The Community Volunteer Income Tax Program (CVITP) project is supported by community organizations and the Canada Revenue Agency (CRA). The CVITP enlists the help of community volunteers to prepare tax returns for eligible individuals for free.

Your answer to this question helps the CRA measure the number of Canadians that are using this valuable service.

Are you filing a return with the Canada Revenue Agency (CRA) for the very first time?

Answer Yes to this question if this is the first tax return that you’re filing or the first tax return you’re filing on your own, separately from your parent’s return.

Keep in mind, if you’re filing your return for the first time and want to NETFILE it, there is a possibility your return might be rejected by the CRA, if they don’t have your complete date of birth on file. Click here for more information. 

Are you filing a return with Revenu Québec for the very first time?

Answer Yes to this question if this is the first tax return that you’re filing or the first tax return you’re filing on your own, separately from your parent’s return.

Note: If you're unable to NETFILE your first Québec return (Revenu Québec might not have information on file for you), you can print a copy of your tax return and mail it to Revenu Québec .

Do you want to receive your 2018 Revenu Québec Notice of Assessment online only, through My Account?

If you file your return online, you can choose to receive your Notice of Assessment (NOA) online instead of having it mailed to you. If you answer Yes to this question, you’ll no longer receive your NOA by mail.

Remember: Logging in to My Account for individuals is as easy as signing in to your online banking! With Revenu Québec's new authentication service, you can log in to My Account for individuals in just a few clicks using your online banking identifier and password. It’s easy. It’s My Account!

Do you want to receive Revenu Québec notices about the solidarity tax credit online only, through My Account?

If you answer Yes to this question, Revenu Québec will provide you information about the Solidarity tax credit through the My Account service, you’ll be able to:

  • Claim the credit
  • Notify Revenu Québec about changes to your personal/living situation
  • View the status of your file or application and
  • Give or revoke consent to receive the Solidarity tax credit notices electronically

Remember: Logging in to My Account for individuals is as easy as signing in to your online banking! With Revenu Québec's new authentication service, you can log in to My Account for individuals in just a few clicks using your online banking identifier and password. It’s easy. It’s My Account!

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